Kg7's Privacy Policy — Your Data, Our Responsibility

When you create an account or use our services, we collect certain personal information. This data is used solely to provide you with the best experience and to ensure platform security.

Information collected from you is used only for specified purposes. kg7 never misuses your data or uses it without your permission.

• Account Management: For registration, login, and account verification.
• Payment Processing: To process deposits and withdrawals.
• Customer Support: To respond to your inquiries and support requests.
• Security: To detect fraud, money laundering, and unauthorized access.
• Legal Obligations: To meet the requirements of applicable laws and regulatory bodies.
• Promotions: Offers and bonus updates are only sent with your consent.
• Service Improvement: To analyze usage patterns and improve the platform.

We will never use your data for any purpose that has not been disclosed to you. Any new use of your data will require fresh consent from you.

Kg7 never sells your personal data. However, it may be shared in the limited circumstances outlined below:

• Payment Providers: Payment gateways such as Mobile Banking, Nagad, and Rocket — used solely to process transactions.
• Technology Partners: Technology service providers essential to platform operations — bound by strict confidentiality agreements.
• Legal Authorities: In response to lawful requests from government authorities under applicable laws of Bangladesh.
• Business Transfer: In the event of a business merger or acquisition — the new party will also be required to comply with this privacy policy.

Kg7 uses cookies to enhance your experience on the platform. Cookies are small text files stored in your browser.

You can manage or delete cookies at any time through your browser settings. Note that disabling essential cookies may affect some platform features.

Your data is retained for as long as your account remains active. Some information may be kept for a defined period even after account closure:

• Financial Records: 5 years (as required by legal obligations).
• Communication Logs: 2 years (for dispute resolution).
• Gaming History: 3 years (for responsible gaming reviews).
• Verification Documents: 5 years after account closure.

Once the retention period expires, data is permanently deleted or fully anonymized so that your identity can no longer be identified.

Kg7 fully respects your rights over your personal data. You may exercise any of the following rights at any time:

• Right to Access: The right to know what information we hold about you.
• Right to Rectification: The right to correct inaccurate or outdated information.
• Right to Erasure: The right to request deletion of your data under certain circumstances.
• Right to Restriction of Processing: The right to restrict how your data is used in certain circumstances.
• Right to Portability: The right to receive your data in a machine-readable format.
• Right to Object: The right to object to your data being used for marketing or other purposes.

Kg7 uses industry-leading security measures to protect your information. Our security framework is regularly updated and tested.

• SSL/TLS Encryption: All data transfers are encrypted.
• Two-Factor Authentication: An extra layer of security for account access.
• Firewall & DDoS Protection: To protect servers from external attacks.
• Regular Security Audits: Regular audits conducted by independent experts.
• Staff Training: Regular data protection training for all kg7 staff.
• Restricted Access: Only authorized staff can access data on a need-to-know basis.

In the event of a data breach, you and the relevant authorities will be notified within the timeframe required by applicable law.

Kg7 is strictly for users aged 18 and above. We do not knowingly collect or store data from minors.

If we become aware that a minor's data is present in our system, that data will be deleted immediately and the associated account will be closed.

If you believe your child or a minor has created an account on kg7, please contact our support team immediately.

Kg7 occasionally works with third-party service providers who have their own privacy policies, which are outside kg7's control.

• Payment gateways such as Mobile Banking, Nagad, and Rocket have their own privacy policies.
• Game providers may access limited data through their own technology.
• We recommend reading the privacy policy of any third-party service before using it.

Kg7 may update this Privacy Policy from time to time. You will be notified in advance of any significant changes.

• The date of any update will always be noted at the top of the page.
• For major changes, a notification will be sent via email or through the platform.
• Continued use of the service after any changes constitutes acceptance of the updated policy.
• If you object to the updated policy, you may request to close your account.

If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to us. We are always committed to protecting your privacy.

• Live Chat: Click the chat icon at the bottom right of the platform.
• Email: [email protected]
• We typically respond within 30 business days.

To contact our privacy team directly, start your message with "Privacy Request" in the subject line. Every request is taken seriously and handled appropriately.